This is where our most frequently asked questions will be housed for our service and things that we’ve learnt over our years of being technicians.
Bonus points: Heather and Todd are also doing post-graduate degrees here!
We try our best to help with whatever we can but the areas that we’re particularly useful in and can assist you with are:
Scale of Awesomeness
Really – it’s incredibly fun and rewarding.
We must also point out that you just need to read the instructions on the side of the screen when requesting an account – please note that you do not need to enter your full email address – just your student number . If you enter anything else, you will be unable to log into the system.
Make sure you sign up using that link only!
Make sure you read our Qualtrics account creation guide available under the Qualtrics tab on the Psychology Subject Site on Blackboard!
Do not get a free Qualtrics account as it has limited features and is not included as part of our service – if you do, it may delay testing while your account is transferred!
A) You can export your survey, delete your account and import your survey on the new account, if the survey isn’t live and collecting responses.
B) You can move your account to under the organisation (this can take up to 5 working days).
Booking Out Equipment and Tests and Accessing Rooms
We lend out equipment for a week at a time, to borrow equipment for longer you just have to renew it every week, the same as borrowing books from the Library. If you are very late returning equipment we may charge a small fine, the value of which will increase the later the equipment is but will cap at the cost of replacing the equipment.
(P.S. Being technicians, we can and do tend to try and solve all problems with some form of technology – so even if you have some novel or weird idea that you think will never work in a million years, run it by us if you just want someone to chat to – we’re good at gauging feasibility!)
For access to restricted labs you will need to fill out a Room User Consent Form, then we can add you in on the system. Once you’re added you just need to swipe your card at an update point and you’re away!
If you do not bring equipment or keys back, our automated equipment database will email you for when your items are overdue.
If the items have been overdue for a while – say a week or two, we shall be personally chasing it up and trying to find it.